HOW TO SEARCH AND BUY ITEMS
There are many ways to search Auctions and Stamp & Cover Sales. We have designed the site so that you can search for specific items or simply browse the site to see what has been added.
Anyone can view the items, but you must be a CSS member to buy in Stamp & Cover Sales or bid in our Auctions. If you are not a CSS member, we invite you to join now.
Examples of Search Categories would be: Imperial China, Republic of China 1912-1949,Taiwan ROC, Liberated Areas, People's Republic of China, Japanese Occupation, Hong Kong, Back of the Book, etc.
The Keyword Search allows you to look for a word or phrase that is of interest to you. This method searches every title and description in the database and will yield the greatest results. It is also useful if you are unsure how to search for a particular item or if you are seeking a specialized item. This feature allows word searches for a topic, place name, type of item, year, etc. The search engine uses Boolean Logic.
This feature can also be used to limit a search within a category for a particular type of item or stamp. For example, if you collect Republic 1912-1949 First Flight covers, select "Postal History ROC 1912-1949" as the First Search Category, type "flight" in the Keyword Search and click on "Search." However, remember to check the "Abbreviations Used."
The Item ID Number feature searches for a specific item by its identification number.
Email Stamp & Cover Sales with any questions.
Making a Purchase
Add to Cart. When you decide to purchase an item, click on the "Add to Cart" button. If you are not 'logged in' you will be prompted at this time to login and then you will be able to put the items in your shopping cart. No need to stop shopping. The items will remain in your shopping cart for about 20 minutes while you continue to browse other pages of the site. To use this feature your must have "cookies" enabled.
Shopping Cart. When you are finished shopping, click on "Check Out." View the items in your shopping cart and make sure they are the ones you wish to purchase.
Check Out. The Check Out area is secure. Click on "Check Out" and you will be directed to screens that requires the usual information - name, shipping address, etc. Click the 'Yes' button to confirm that your billing address is the same as your shipping address. On orders less than $1,000 you need to decide if you want to buy insurance. At the bottom of each screen click on 'Continue' to go to the next screen. To order the items, you must click 'Place My Order' at the bottom of the last page.
Payment. U.S members are asked to pay by check. Payment by credit card and PayPal are also available. Items are normally shipped within a few days of payment. Checks are appreciated as they help us avoid PayPal and credit card fees.
Security Of Your Information. The CSS employs industry standard encryption to secure your check out and payment information as it travels from your computer to the CSS web server. Once your payment information is received by CSS, we use it only once to process your payment, and we do not store your payment information.
Postage. Purchases in Stamp & Cover Sales and Auctions are normally shipped via the US Postal Service. Our software only estimates the postage for the usual quantities of stamps, covers, DVDs, etc., so you will be invoiced for additional postage for larger quantities, large or heavy items, collections, books, etc. The weight or additional postage is often indicated in the listing. Otherwise, we will email you or send an electronic invoice for the additional postage prior to shipment.
Insurance. Orders over $1,000 are insured against loss or damage. This insurance does not cover confiscation by a foreign government. See Customs and Import Duties. Optional insurance is available on orders of less than $1,000.
Failure to purchase optional insurance waives any right to make a PayPal claim for non-delivery.
Guarantee, Returns, and Refund Policy. The CSS stands behind every item sold on this web site. We try to screen consignments and remove any items which are not genuine or accurately described. However, mistakes sometimes happen. If an item is not as described, you are given two weeks to return the item. Stamp collections or other items with numerous stamps are not returnable. If payment was by credit card or your PayPal account, the refund will be to the credit card or your PayPal account, as the case may be. If payment was by check, the refund will be by check.
Customs and Import Duties. When buying from this web site you are considered the importer and must comply with the laws of your country. Customs forms for international shipments will show the value of the order and will be identified as "philatelic items." You will be responsible for all customs fees, import duties or other fees levied on the order. Since customs policies vary widely, you should be familiar with the requirements of your country. Contact your local customs office for information.
Expertizing. You may request that an item purchased on this web site be expertized. The expertizing process usually takes 45 to 75 days. You will be charged the expertization fee. If the item is genuine the cost of expertizing will be borne by you and you will receive a CSS expertization certificate. If the item is not genuine, the cost of expertization will be borne by the seller, and you will receive a refund of the expertization fee and the purchase price of the item. If payment was by credit card or PayPal, the refund will be to the credit card or PayPal, as the case may be. If payment was by check, the refund will be by check. If the CSS Expertization Committee is unable to reach an opinion you will be notified of your options.
Learn more about Expertizing.
You should request expertization at the time of purchase, before the item is shipped to you. If you request expertization at this time the CSS waives the postage charges normally required for returning items submitted for expertizing. If you send the item in later for expertization you will have to pay the return postage.
You are also free to use other expertizing organizations, but unless the seller agrees in advance he or she will not be responsible for expertizing fees if the item is not genuine. If you choose to have the expertization done by the CSS, the seller is responsible for the fee if the item is not genuine.
Email Stamp & Cover Sales with any questions.
Protecting Your Personal Information. The CSS will NEVER email you a request for sensitive personal information such as passwords, bank account or credit card numbers, personal identification numbers (PINs), or Social Security Numbers. Be very suspicious of any email that asks you for such information, it did not come from the CSS. ONLY provide personal data when you are in our secure Check Out area.
Special Circumstances: The China Stamp Society may disclose customer information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the China Stamp Society Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of the China Stamp Society, China Stamp Society members or customers, or anyone else that could be harmed by such activities. The China Stamp Society may disclose or access customer account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.
Customer Service. For prompt assistance with your order, please email Stamp & Cover Sales. Alternatively, customer service can be reached at:
China Stamp Society
PO BOX 481844
Kansas City, MO 64148
U. S. A.